For tenants
For our tenants.
Pay rent, ask for a repair and find your lease in the tenant portal, on your phone or computer.
Fire, gas smell, flooding that's a danger, or anyone hurt?
Call 911 first. Then let us know. Then send a maintenance request and say it's urgent in the description.
Request a repairQuestions
Common questions
How do I pay rent?
Sign in to the tenant portal and choose Pay rent. You can pay once or set up autopay.
When is rent due?
Your lease says when rent is due and when a late fee applies. You can see both in the portal under Lease.
Can I set up autopay?
Yes. In the portal, go to Payments, then Autopay.
How do I report a repair?
Sign in and choose Request a repair. Add photos if you can; it helps us send the right person.
What counts as an emergency?
Fire, a gas smell, flooding, no heat in winter, a break-in or anything that puts someone at risk. Call 911 first if anyone is in danger.
I can't sign in.
Use the email address on your lease and choose 'Forgot password'. If that doesn't work, contact us.
Where's my lease?
In the portal under Lease, along with your other documents.
How do I give notice that I'm moving out?
Check your lease for the notice period, then send us a message in the portal or use the contact form.
I'm looking for a place to rent.
We don't list rentals on this site yet. You're welcome to contact us to ask about availability.
Fair housing
Equal Housing Opportunity. We do business in accordance with the Federal Fair Housing Act, the Pennsylvania Human Relations Act, and the Philadelphia Fair Practices Ordinance. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, familial status, or any other protected class.